At Elencee, Inc., owners of THE IMMUNITY DIET, THE IMMUNITY APP, NATURAL DEFENSE, THE IMMUNITY SCORE, TRACK TO TEN and DASH TO TEN and beTEN, we take your privacy and the security of your personal information seriously.
What information do we collect about you on our Website & Apps or through our Online Products?
We collect both personally identifiable information and non-personally identifiable information.
Personally Identifiable Information.
You do not have to provide us with any Personal Information to visit our Website. However, if you choose to withhold requested information, you may not be able to visit all sections of our Website or use all of our Apps and Online Products, such as subscribing to our online wellness or weight management tools or posting content, comments or images on our Website.
Non-Personally Identifiable Information.
Non-Personally Identifiable Information (“Non-Personal Information”) is general information that by itself cannot be used to identify or contact you, such as demographic information (like age or city) and health information (like body weight). Other Non-Personal Information, like data from users who visit the Website, may also be collected, for example the user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website & Apps. Non-Personal Information is used to help us understand who uses our Website & Apps and to improve and market our Website in general and our Online Products in particular.
Information from Other Sources.
We may also supplement and aggregate the information we collect with information from other sources to assist us in evaluating and improving our Website and Online Products, to determine your preferences so that we can tailor our Website and Online Products to your needs, and/or to study nutritional, wellness, weight-management, behavioral and fitness questions in general.
How is the information collected on the Website & Apps or through our Online Products and what is it used for?
In order to access and utilize certain Online Products on our Website, such as the health assessment, the wellness and weight-management tools and the food database, you may be required to provide us with information (including Personal Information) such as name, gender, grade level, height, weight and email address, and, if you subscribe to one of our Online Products, payment and billing information.
This information is used to:
• Customize and personalize the Online tools, resources and experience for those who use the Website & Apps
• Help us understand who uses our Website & Apps
• Improve our Website & Apps and our Online Products
• Contact users about requested Online Products and/or for subscription billing purposes.
Cookies and Action Tags.
We also collect Non-Personal Information passively using “cookies” and “action tags.”
A cookie is a small text file stored on a user’s computer or mobile device for record-keeping purposes. Cookies are used to identify the Web Browsers accessing the Website, to determine the number of unique visitors, to personalize your online experience, to identify returning visitors, and to provide you with advertisements and messages of interest to you. The Website does not store any Personal Information in any cookies on your computer. However, we do link the non-personal information we store in cookies to your Personal Information.
We also use a third-party advertising company to serve ads when you visit our Web site. This company may use non-personally identifiable information about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.
Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to reset the browser to manage cookies in the “Help” section of the toolbar. If you reject our cookie(s), you will be restricted to certain free areas of our Website and will be unable to access areas of the Website available to Subscribers.
“Action tags,” also known as web beacons or GIF tags, are a web technology used to help track anonymous website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of our Website, including advertisements, or e-mail sent on our behalf, may contain action tags. Unlike cookies, action tags are not placed on your computer.
Facebook Connect or other OpenID provider
You can log in to our Website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity.
Information collected by Third Parties not acting on behalf of tracktoten.com
Sponsors, partners or advertisers on the Website or in emails, special promotions, or newsletters we send you may also use their own cookies or web beacons when you click on their advertisement or link to their website or service, or even if the advertisement simply appears on a page or in an email that you are viewing.
Disclosure of your information.
In some circumstances, we must disclose your Personal Information to third parties who help us administer our Website or our services. These third parties are required to keep your information confidential and do not use your information for any purpose other than the purpose under which your information was collected. We also disclose your information to our Affiliates (defined below).
We may also release Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, court order, or legal process; or (2) in special cases, such as a physical threat to you or others, or to protect the rights and/or property of tracktoten.com. Additionally, in the unlikely event that the entirety of our business is sold, liquidated, merged, or transferred to a third party, we may transfer all personal and non-personal information to the party purchasing or merging with us.
Third Parties Generally. Occasionally we may invite you to be contacted by third parties whose goods or services may be of interest to you. We will only share your Personal Information with these third parties if you grant us permission to do so. If you opt-in to such sharing, we may also share your Personal Information with licensors of certain diet, nutrition, and/or health-related programs offered on or through our Website & Apps.
We may provide third parties with non-personal information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our Website. For example, we provide our advertisers and other third parties with aggregate, non-personal information about our Website users, including the number of unique users who visit our Website, the demographic breakdown of the registered users of our Website, or the activities that visitors to our Website engage in while on our Website.
Outside Contractors. We may employ independent contractors, vendors and suppliers (collectively, “Outside Contractors”) to provide specific services and products related to our Website, including but not limited to maintaining an email suppression list as required by state and/or federal law; hosting and maintaining our chat rooms; providing credit card processing and shipping fulfillment; fraud screening; testing and implementation of special services such as those for contacting members to offer personal, one-on-one, nutritional and member support to help members to reach their goals; and developing applications for our Website and email services. These Outside Contractors may sometimes have limited access to information collected on our Website, including your Personal Information, in the course of providing products or services to us. Access to your Personal Information by these Outside Contractors is limited to the information reasonably necessary in order for the Outside Contractors to perform their limited function for us.
Third Party Sellers. Through our Website, you may be given the opportunity to purchase (or to obtain more information) regarding certain content, products or services which are sold through a person or company other than us or our Affiliates (collectively, “Third Party Sellers”). In addition, if you purchase a product or service through one of our co-branded stores (rather than through our Online Store), you will likely be purchasing the product through a Third Party Seller, not from us. We will attempt to notify you when you are dealing with a Third Party Seller by opening a new browser or otherwise notifying you that you are leaving our Website. For example, if you see a phrase such as “powered by” or “brought to you by” followed by the name of a person or company other than tracktoten.com, then you are likely on, or about to enter, a website hosted or operated by a person or company other than us. Third Party Sellers may request that you submit certain Personal Information (e.g., name and address for shipment purposes) to them in order to purchase their products or services or to obtain additional information from them. Alternatively, we may offer the products or services of these Third Party Sellers in our Online Store or elsewhere through our Website. If you should make a purchase of these products or services, we will transmit your purchase data and your Personal Information to the Third Party Seller so that the transaction can be processed.
The security of your Personal Information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link www.verisign.com.
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Website or Apps, please email us at [email protected].
Your Privacy Choices
Please know too that you may always choose not to provide information, though it might be needed to take advantage of offers or Website & App features.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to tracktoten.com from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form that will be difficult or impossible for us to locate. Nevertheless, we promise that upon receiving your request, all Personal Information stored in the databases we actively use for research and daily business activities, and other readily searchable media, will be disabled.
Contact Us with Privacy-Relation Questions
Send an email to: [email protected]
Effective Date: This policy was last updated on May 1, 2018.
©Elencee, Inc. 2018. All Rights Reserved.